Frequently Asked Questions

Everything you need to know about shopping with ESQUELETO.

How do I determine the correct size for my order?

We provide a detailed size guide on every product page. Since our silhouettes range from slim-fit to oversized, we recommend measuring a similar garment you own to ensure the perfect fit.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain accessories and intimate apparel are final sale.

When will my order be shipped?

Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

Do you offer international shipping?

Yes, ESQUELETO ships worldwide. Delivery times and shipping fees vary by destination and are calculated automatically at checkout.

How should I care for my ESQUELETO garments?

To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying will prolong the life of your clothing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.